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Get help with Meli, your personal AI assistant
Frequently Asked Questions
Who is Meli?
Meli is your personal AI assistant working for you 24/7, checking flight prices while you sleep, tracking your goals between conversations, always there when you need her. All those tasks you've been putting off, habits that never stick, projects that feel overwhelming? Meli remembers everything, breaks it down, and keeps you moving forward. The AI that actually helps you get things done.
What can Meli help with?
Getting overwhelming projects actually done (not just planned). Meli breaks things down, remembers where you left off, and checks in to keep momentum going.
Building habits that stick because Meli notices your patterns and follows up at the right times. Monitoring things you ask her to track, like flight prices dropping or when that item's back in stock.
Working through tough decisions with someone who remembers all the context. Or just being there when you need to think out loud. Everything builds on what you've shared before.
How do I talk to Meli?
Type messages, hold the mic for voice, or share pictures. Meli understands images too (screenshots, photos, whatever you need help with). Say whatever's on your mind.
Does Meli remember our conversations?
Everything. It's one continuous conversation that builds over time. Meli tracks your progress, notices patterns, and follows up on things you mentioned days or weeks ago.
How does background monitoring work?
When you ask Meli to track something, she handles it autonomously between conversations. This could be checking flight prices, monitoring stock prices, watching for product availability, or tracking other publicly available information.
As we add more integrations, she'll be able to monitor more of your digital world with your permission. This includes planned features like package tracking, GitHub project monitoring, and more. Everything runs on secure servers using only the data sources you authorize.
She works quietly and only alerts you when something needs your attention. You control what she monitors and can stop any task instantly.
What external services can Meli connect to?
Meli can connect to a growing number of services with your permission. She can send messages through Slack, search across the web for real-time information, find flights and compare prices, discover local businesses and events, research academic papers, track product prices, and much more. When you ask her to do something that needs external access, she'll send you a secure link to grant permission. You only connect what you want, when you want. Each connection uses secure OAuth, the same technology used by major apps. You can disconnect services anytime by asking Meli.
Is my data private?
Your conversations and memories are kept private to your account. Background monitoring only accesses data sources you explicitly authorize. You control what Meli monitors and which external services she connects to. You can revoke permissions you've granted at any time by asking Meli. You can also request your data be deleted. For full details, see our Privacy Policy.
What if I want to start fresh?
You can reset in Settings > Chat > Reset chat history. This wipes everything clean. Meli forgets all context, goals, and history. Like meeting for the first time.
What's Pro about?
More messages, faster responses, and early access to new features. Check Settings > Subscription for current details (features and limits may change as we evolve).
How do I manage my subscription?
Settings > Subscription, or through your device's subscription settings (App Store for iOS, Play Store for Android).
Can I use Meli offline?
Not yet. Meli needs internet to think and remember.
What AI model does Meli use?
Meli isn't just a single AI model. It's a full system designed from the ground up for personal productivity, combining multiple intelligence layers that remember, track, and proactively help. Not your typical chatbot.
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