Terms of Service

Last updated: January 8, 2026

Acceptance of Terms

Meli is a service provided by Full Rank Inc. By accessing and using Meli, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

Description of Service

Meli is an AI-powered mobile application that provides personal assistance through conversational interaction. The service helps users manage tasks, set reminders, and stay organized.

Note: Meli is currently in beta. Features and functionality may change as we improve the service.

We may modify, suspend, or discontinue any aspect of the service at any time, to the extent permitted by law, without liability.

Age Requirements

You must be at least 13 years old to use Meli. By using this service, you represent that you meet this requirement and that any information you provide is accurate.

User Accounts

To use Meli, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

You consent to receive notices from us electronically to the email address associated with your account.

Acceptable Use

You agree to use Meli only for lawful purposes and in accordance with these Terms. You agree not to use Meli to:

The following are examples and are not exhaustive.

• Violate any laws or regulations
• Infringe upon the rights of others
• Transmit harmful or malicious content
• Attempt to gain unauthorized access to our systems

User Content and Conduct

You retain ownership of all content you share with Meli but are solely responsible for it. By using Meli, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, process, and learn from your content to provide, operate, and develop the service, subject to applicable law and our Privacy Policy.

You agree not to share content that:

The following are examples and are not exhaustive.

• Is illegal, harmful, threatening, abusive, harassing, or defamatory
• Is sexually explicit, obscene, or otherwise inappropriate
• Violates any intellectual property, privacy, or other rights of any party
• Contains viruses, malware, or any code designed to harm or alter our systems
• Impersonates any person or entity, or falsely states or misrepresents your affiliation

We reserve the right to remove any content and terminate or suspend any account that violates these terms, at our sole discretion and without prior notice. We may review content shared with Meli to ensure compliance with these terms and applicable laws. We are not responsible for any user-generated content.

Subscription and Payments

Meli offers both free and premium subscription tiers. Premium features require payment of applicable fees. All payments are processed securely through our payment providers. Refunds are handled according to Apple App Store or Google Play Store policies, as applicable.

Intellectual Property

The Meli service, including all content, features, and functionality, is owned by Full Rank Inc. and is protected by international copyright, trademark, and other intellectual property laws.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL FULL RANK INC. OR ITS AFFILIATES BE LIABLE FOR ANY AMOUNT EXCEEDING ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE PAST TWELVE MONTHS, WHICHEVER IS GREATER.

Meli is provided "as is" and "as available" without warranties of any kind, either express or implied. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of or inability to use the service.

Modifications to Terms

We may modify these terms at any time. Changes are effective when posted. Your continued use of the service constitutes acceptance.

AI Service and Data Use

Meli uses artificial intelligence to generate responses. AI-generated content may be inaccurate or unsuitable for your circumstances. Meli is not a substitute for professional advice and is not designed for emergencies. You are solely responsible for any decisions or actions you take based on the service.

Your Conversation History: Meli's core feature is remembering your conversations to provide continuous, personalized support. We keep your conversation history to maintain context and help you achieve your goals over time. You can delete your data anytime by contacting support@meli.im or deleting your account.

We do not sell your data. For full details about how we handle your data, please see our Privacy Policy.

Indemnification

You agree to indemnify, defend, and hold harmless Full Rank Inc., its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from: (i) your use of Meli; (ii) your violation of these Terms; (iii) your violation of any third party right, including any intellectual property or privacy right; or (iv) any content you submit to the service.

Feedback

Any suggestions or feedback you provide regarding the service may be used by us without restriction or compensation.

Legal Compliance

We may disclose your information and cooperate with authorities when required by law or when we believe in good faith that such action is necessary to comply with legal process, protect our rights, or ensure safety.

Termination

We may suspend or terminate your account at any time, without prior notice or liability, for any reason, to the extent permitted by applicable law. Upon suspension or termination, your right to use the service immediately ceases. We may retain or delete your data at our discretion, subject to our legal obligations. Certain provisions of these Terms survive termination.

Privacy and Data Rights

You may request access to or deletion of your personal data by contacting support@meli.im. These rights may be limited where prohibited by law or where we have a legal obligation or legitimate interest to retain data. For full details, see our Privacy Policy.

Dispute Resolution

Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be conducted in Delaware, United States. You agree to resolve any disputes with us on an individual basis only. You waive any right to participate in a class action or class arbitration.

This arbitration agreement does not apply to users residing in the European Union, United Kingdom, or Switzerland, who may bring claims in their local courts. Nothing in these Terms limits any rights that cannot be waived under applicable law.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions.

General Provisions

These Terms constitute the entire agreement between you and Full Rank Inc. regarding the service and supersede any prior agreements. Nothing in these Terms limits rights that cannot be excluded under applicable law.

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.

We may assign or transfer these Terms and our rights hereunder at any time without restriction. You may not assign these Terms.

Our failure to enforce any provision of these Terms does not waive our right to enforce it in the future.

Any claim arising from these Terms or the service must be filed within one year after the claim arose, to the extent permitted by applicable law.

Contact Information

For any questions regarding these Terms of Service, please contact us at support@meli.im

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